Word of mouth and recommendation has always been our most effective method of attracting new customers. We now send all our customers a thank you email with a voucher and a link to our video, asking if they’d forward it to a friend. In just a few weeks we are already seeing new customers redeeming the vouchers as a direct result. People see what we’ve got here and want to come along themselves.
Our Living.TV commercial has changed the way we sell to prospective customers. Our sales reps use the video as part of our telephone pitch when canvassing for new business. It has already improved our closing ratios as it gives customers confidence when they can see who we are from the other side of the country.
Our kitchen showroom is off the main high street, but our kitchens are fabulous. The problem was often getting people to the showroom in the first place. Our video brochure provides the missing link. Now people take an online preview of the showroom first, and then are happy to jump in the car and make the journey.
The Living.TV team have been fantastic throughout, giving great personal attention and a very professional service. We are absolutely delighted with the end product, which is of a very high quality and extremely well received by everyone. Our video brochure provides us with an incredibly versatile tool, which is linked to all our advertising and promotional material.
My video has been live on the Living.TV site for just seven days and we have already received two wedding bookings as a direct result of our video.
We are absolutely delighted with our video brochure. Living.TV were extremely professional throughout and the finished product exceeded our expectations. We now include our video brochure link on our other advertising material, allowing people to preview our 3,500 square foot designer fashion store, which helps us greatly in attracting new customers.